Privacy Policy

1. Introduction

ATX INVOX Pty Ltd ("we", "us", or "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and mobile application.

2. Information We Collect

We may collect the following categories of information:

• Account information — name, email address, business name, and ABN when you register.
• Financial data — invoice records, expense entries, and payment references you create within the app.
• Usage data — pages visited, features used, device type, and IP address for analytics.
• Communications — messages you send to our support team.

3. How We Use Your Information

• Provide, operate, and maintain the INVOX platform
• Process transactions and send related notices
• Verify ABNs and support ATO compliance requirements
• Improve, personalise, and expand our services
• Communicate with you about updates, offers, and support
• Comply with applicable Australian laws and regulations

4. Data Storage & Security

Your data is stored on secure servers located in Australia. We implement industry-standard encryption (TLS in transit, AES-256 at rest) and access controls. No method of transmission over the internet is 100% secure.

5. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service providers who assist in operating the platform, under confidentiality obligations.
• Australian government agencies where required by law (e.g. ATO reporting obligations).
• Business transfers — if ATX INVOX is acquired or merges with another entity.

6. Your Rights

Under the Australian Privacy Act, you have the right to access or correct your personal information and to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Contact us at privacy@atxinvox.com.au.

7. Cookies & Tracking

Our platform uses cookies to maintain sessions and analyse usage. You may disable them via your browser settings; however, some features may not function correctly without them.

8. Changes to This Policy

We will notify you of material changes at least 14 days before they take effect.

9. Contact Us